New Invention Health Centre, Willenhall West Midlands, WV12 5RZ, United Kingdom Tel: 01922 475100

Appointments

How to make an Appointment:

Book online via the website: you can book a routine appointment with a GP and our clinical staff by registering yourself for an on line access. Please ask the receptionist for a user ID & Password. If you require on the day appointment or urgent appointment your call will be triaged to the on-call GP who will then make a decision with regards to an appointment/prescription. If we have not seen you at the surgery for your annual health checks we may call you in for an appointment to review your treatment or medication. It is important that you make an appointment if we request you to.
Please let us know in good time if you are unable to keep your appointment so we can allocate it to another patient.
By sharing your mobile phone number with us when you book, will allow us to get back to you for any changes regarding your appointment.
We regret to advise that repeated failure to attend booked appointments may result in removal from our list, to ensure that our other patients get a good level of access to our services.

 

Emergency Appointments

If you feel the appointment you are offered is not soon enough, please tell the receptionist. We will always try to see you when time allows, and we will always see you quickly if your condition is medically urgent.
At an ‘urgent appointment’ you will be seen by the advanced nurse practitioner/duty doctor of the day. There will not be time to do routine examinations such as blood pressure checks, or issue repeat prescriptions.
We will address any issues of immediate medical urgency and book a routine appointment for any non-urgent or follow-up care.